Importance of the perceived quality of touchpoints for customer journey analysis – evidence from the B2B sector

Koch, Christian; Hartmann, Michael (2022)

Electronic Commerce Research 2022.
DOI: 10.1007/s10660-022-09654-5

Dynamic Managerial Capabilities and Relationships: The Role of Social Relations in Strategic Change

Hartmann, Michael; Vodosek, M. (2021)

Dynamic Capabilities and Relationships: Discourses, Concepts, and Reflections 2021, S. 45-73.
DOI: 10.1007/978-3-030-83182-0_3

Feedback on Creative Ideas: Toward a Communicative and Creative Action Perspective

Hartmann, Michael; Koch , J.; Wenzel, M. (2021)

Research in the Sociology of Organzisations Vol 75, S. 267 - 287.
DOI: 10.1108/S0733-558X20210000075022

Dynamic Capabilities: Celebrating the Plurality of Understandings of the Concept

Wenzel, M.; Rauch, M.; Abiodun Adegbile, A.; Bogodistov, Y.; Cénophat, S.; Hartmann, Michael; Wagner, D.; Wohlgemuth , V. (2021)

Wenzel, M.; Rauch, M.; Abiodun Adegbile, A.; Bogodistov, Y.; Cénophat, S....

Dynamic Capabilities and Relationships: Discourses, Concepts, and Reflections 2021, S. 5-41.
DOI: 10.1007/978-3-030-83182-0_1

Live and Let Die: On the Management of Creativity

Hartmann, Michael; Laubengaier, D.; Foerstl, K. (2019)

Technology Innovation Management Review 2019 9 (10), S. 16–26.
DOI: 10.22215/timreview/1272

Understanding Market Transformation: How Firms Create Customer Demand

Hartmann, Michael; Wenzel, M. (2018)

Journal of Competences, Strategy & Management 2019, 10, S. 33-54.
DOI: 10.978.395710/3390