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Importance of the perceived quality of touchpoints for customer journey analysis – evidence from the B2B sector

Koch, Christian; Hartmann, Michael (2022)

Electronic Commerce Research 2022.
DOI: 10.1007/s10660-022-09654-5


Open Access Peer Reviewed
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DocFin: Multimodal Financial Prediction and Bias Mitigation using Semi-structured Documents

Mathur, Puneet; Goyal, Mihir; Sawhney, Ramit; Mathur, Ritik; Leidner, Jochen L....

Findings of the Association for Computational Linguistics: EMNLP 2022 (Empirical Methods in Natural Language Processing), December 2022, Abu Dhabi, United Arab Emirates, 1933-1940.


Open Access Peer Reviewed
 

Financial prediction is complex due to the stochastic nature of the stock market. Semi-structured financial documents present comprehensive financial data in tabular formats, such as earnings, profit-loss statements, and balance sheets, and can often contain rich technical analysis along with a textual discussion of corporate history, and management analysis, compliance, and risks. Existing research focuses on the textual and audio modalities of financial disclosures from company conference calls to forecast stock volatility and price movement, but ignores the rich tabular data available in financial reports. Moreover, the economic realm is still plagued with a severe under-representation of various communities spanning diverse demographics, gender, and native speakers. In this work, we show that combining tabular data from financial semi-structured documents with text transcripts and audio recordings not only improves stock volatility and price movement prediction by 5-12% but also reduces gender bias caused due to audio-based neural networks by over 30%.

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What is NLP and What Trends Can We See in 2022?

Leidner, Jochen L. (2022)

Invited Talk, Joint Webinar of the CFA organization (French Chapter) and the London Stock Exchange Group (LSEG), London/Paris/online, November 18, 2022.


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The University of Sheffield at CheckThat! 2020: Claim Identification and Verification on Twitter

McDonald, Thomas; Dong, Ziqing; Zhang, Yingji; Hampson, Rebekah; Young, James...

Cross Language Evaluation Forum (CLEF) Working Notes 2020: Working Notes of CLEF 2020 - Conference and Labs of the Evaluation Forum, Thessaloniki, Greece, September 22-25, 2020. 2696, 162.


Open Access Peer Reviewed
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Data to Value: An 'Evaluation-First' Methodology for Natural Language Projects

Leidner, Jochen L. (2022)

Proceedings of the 27th International Conference on Applications of Natural Language to Information Systems (NLDB 2022), Valencia, Spain, June 15-17, 2022, 517-523.


Peer Reviewed
 

While for data mining projects (for example in the context of e-commerce) some methodologies have already been developed (e.g. CRISP-DM, SEMMA, KDD), these do not account for (1) early evaluation in order to de-risk a project (2) dealing with text corpora (“unstructured” data) and associated natural language processing processes, and (3) non-technical considerations (e.g. legal, ethical, project management aspects). To address these three shortcomings, a new methodology, called “Data to Value”, is introduced, which is guided by a detailed catalog of questions in order to avoid a disconnect of large-scale NLP project teams with the topic when facing rather abstract box-and-arrow diagrams commonly associated with methodologies.

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Literatur von Maschinen: Was kann künstliche Intelligenz?

Holtorf, Christian; Leidner, Jochen L. (2022)

Rahmen der Literaturtage „Coburg liest“ 2022. 2022.



Dynamic Managerial Capabilities and Relationships: The Role of Social Relations in Strategic Change

Hartmann, Michael; Vodosek, M. (2021)

Dynamic Capabilities and Relationships: Discourses, Concepts, and Reflections 2021, 45-73.
DOI: 10.1007/978-3-030-83182-0_3


Open Access
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Feedback on Creative Ideas: Toward a Communicative and Creative Action Perspective

Hartmann, Michael; Koch , J.; Wenzel, M. (2021)

Research in the Sociology of Organzisations Vol 75, 267 - 287.
DOI: 10.1108/S0733-558X20210000075022


Peer Reviewed
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Detecting Environmental, Social and Governance (ESG) Topics Using Domain-Specific Language Models and Data Augmentation

Nugent, Tim; Stelea, Nicole; Leidner, Jochen L. (2021)

Proceedings of the 14th International Conference on Flexible Query Answering Systems (FQAS 2021), Bratislava, Slovakia, September 19–24, 2021, 157-169.
DOI: 10.1007/978-3-030-86967-0_12


Peer Reviewed
 

Despite recent advances in deep learning-based language modelling, many natural language processing (NLP) tasks in the financial domain remain challenging due to the paucity of appropriately labelled data. Other issues that can limit task performance are differences in word distribution between the general corpora – typically used to pre-train language models – and financial corpora, which often exhibit specialized language and symbology. Here, we investigate two approaches that can help to mitigate these issues. Firstly, we experiment with further language model pre-training using large amounts of in-domain data from business and financial news. We then apply augmentation approaches to increase the size of our data-set for model fine-tuning. We report our findings on an Environmental, Social and Governance (ESG) controversies data-set and demonstrate that both approaches are beneficial to accuracy in classification tasks.

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Pensionskassen

Demmler, Uwe (2021)

Steuerrecht der betrieblichen Altersversorgung mit arbeitsrechtlicher Grundlegung Lfg. 47 / Sept. 2021 / Band II / Teil 5, 71 -162.



A Survey of Textual Data & Geospatial Technology

Leidner, Jochen L. (2021)

Handbook of Big Geospatial Data, 429–457.
DOI: 10.1007/978-3-030-55462-0_16


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Dynamic Capabilities: Celebrating the Plurality of Understandings of the Concept

Wenzel, M.; Rauch, M.; Abiodun Adegbile, A.; Bogodistov, Y.; Cénophat, S....

Dynamic Capabilities and Relationships: Discourses, Concepts, and Reflections 2021, 5-41.
DOI: 10.1007/978-3-030-83182-0_1


Open Access
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Text Meets Space: Geographic Content Extraction, Resolution and Information Retrieval

Leidner, Jochen L.; Martins, Bruno; McDonough, Katherine; Purves, Ross S. (2020)

Proceedings of the 42nd European Conference on Information Retrieval Research (ECIR 2020), Lisbon, Portugal, April 14–17, 2020 II, 669-673.
DOI: 10.1007/978-3-030-45442-5_89


Peer Reviewed
 

In this half-day tutorial, we will review the basic concepts of, methods for, and applications of geographic information retrieval, also showing some possible applications in fields such as the digital humanities. The tutorial is organized in four parts. First we introduce some basic ideas about geography, and demonstrate why text is a powerful way of exploring relevant questions. We then introduce a basic end-to-end pipeline discussing geographic information in documents, spatial and multi-dimensional indexing [19], and spatial retrieval and spatial filtering. After showing a range of possible applications, we conclude with suggestions for future work in the area.

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Nachhaltigkeits-Controlling bei Versicherern

Kraft, Mirko (2020)

Controller Magazin 2020 (4), 76–77.


 

Beitrag über Nachhaltigkeits-Controlling in Versicherungsunternehmen.

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Understanding Market Transformation: How Firms Create Customer Demand

Hartmann, Michael; Wenzel, M. (2018)

Journal of Competences, Strategy & Management 2019, 10 | 33-54.
DOI: 10.978.395710/3390


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Zum Treuhänder des Sicherungsvermögens unter dem neuen Versicherungsaufsichtsgesetz – Auswirkungen der Solvency II-Umsetzung

Kraft, Mirko; Mayr, Gerhard (2017)

Zeitschrift für die gesamte Versicherungswissenschaft (ZVersWiss) 105 (5), 567–589.
DOI: 10.1007/s12297-016-0358-6


Open Access Peer Reviewed
 

In dem Beitrag werden die Auswirkungen der Umsetzung der Solvency II-Richtlinie in das neue deutsche Versicherungsaufsichtsgesetz (VAG 2016) auf den Treuhänder des Sicherungsvermögens untersucht. Der Treuhänder des Sicherungsvermögens gehört zu den nationalen Sicherungsmechanismen, um Versicherungsnehmer für den Fall der Insolvenz ihres Versicherungsunternehmens zu schützen. Für Solvency II-Versicherungsunternehmen entfiel die bisherige deutsche Anlageverordnung (AnlV) zum 01.01.2016. Statt eines vorgegebenen Anlagekatalogs sind die Versicherungsunternehmen nun verpflichtet, eine interne Anlagerichtlinie zu haben, die auch Grundlage der Überwachung des Sicherungsvermögens durch den Treuhänder ist. Herausforderungen ergeben sich aus der Kollision der Rechnungslegungssicht (HGB) mit der Solvency II-Marktwertsicht. Die Untersuchung leistet damit einen Beitrag zum besseren Verständnis des Zusammenspiels zwischen unveränderten rechtlichen Normen und der neuen ökonomischen, risikobasierten Solvency II-Perspektive.

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Die Umsetzung der Solvency II-Gruppenaufsicht im deutschen Versicherungsaufsichtsgesetz (VAG): Inwieweit gilt deutsches Recht für die Beaufsichtigung internationaler Versicherungsgruppen?

Kraft, Mirko (2015)

Zeitschrift für die gesamte Versicherungswissenschaft (ZVersWiss) 104 (4), 389-409.
DOI: 10.1007/s12297-015-0311-0


Open Access Peer Reviewed
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Mindful in a random forest: Assessing the validity of mindfulness items using random forests methods

Sauer, S.; Lemke, J.; Zinn, W.; Büttner, R.; Kohls, Niko (2015)

Personality and Individual Differences 81, 117-123..
DOI: 10.1016/j.paid.2014.09.011


Peer Reviewed
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Fakultät Wirtschaftswissenschaften (FW)

Hochschule Coburg



Ansprechperson für Publikationsverzeichnis:
Monika Schnabel
Forschungsreferentin, EU-Referentin
T +49 9561 317 8062
monika.schnabel[at]hs-coburg.de